Sometimes, Outlook application displays error messages like “Microsoft Outlook has stopped working” “Cannot Start Microsoft Outlook” “Not responding” or “Something went wrong” while trying to open Outlook within the Windows system. due to which you'll not be ready to access any data stored on Outlook. Also, several Outlook users have reported that Outlook isn't working properly. It gets stuck, stops responding, hangs, or freezes while processing.
Outlook Not Opening/Working: How to Fix?
Before starting with the troubleshooting techniques, ensure you have installed all the latest updates for the version of your Outlook. Maintaining Outlook is a basic barrier for Outlook to work normally.
1: Reset Navigation Pane
. Close Outlook, go to Start menu
. Open Run window (All Programs -> Accessories)
. Type Outlook /resetnavpane and hit OK
2: Safe Mode
. Close Outlook and open Run window either by pressing Windows + R or navigating to all or any Programs ->Accessories
. Type outlook /safe and click OK
If your Outlook works without problems, add-ins may be the culprit. So, navigate to File ->Options ->Add-ins ->Go under Manage: COM Add-ins and remove the faulty add-in.
3: Compatibility Mode
. Close Outlook, find and right-click on the Outlook.exe file
Outlook.exe location in
32 bit Windows: C:\Program Files\Microsoft Office\Office14
64 bit Windows: C:\Program Files (x86)\Microsoft Office\Office14
office folder varies looking on the version of your Outlook
. Select Properties then Compatibility
. Disable Run this Program in Compatibility Mode
. Enable “change settings for all users” option
. Apply and click on OK
4: Repair Office Program
. Close all office programs and open control room
. Select Programs and Features
. Right-click on your Microsoft Office program and select Change
. Then, click the Repair button and follow the on-screen instructions
Repair PST File: Make use of the Inbox Repair tool (Scanpst.exe) and repair your PST file. Run the Outlook with the repaired file.
In case, Outlook isn't working even after the above troubleshooting then make use of the Remo Outlook PST Repair tool, which is able to securely fix the Outlook PST file that refuses to open in Windows 7/8/10/XP/Vista or the other versions of Windows OS without altering your original file.
How to Fix Outlook When it isn't Receiving Emails
1. Restart Outlook. once in a while, Outlook (and other applications) may hang up, or stop working altogether. Closing and reopening Outlook can clarify any issues that prevent the receipt of the email.
2. Check the internet connection. If you see Disconnected, Working Offline, or Trying to attach statuses on the Outlook status bar, there is also some network connectivity issues, or Outlook is about to work offline.
3. Check offline settings. If you have issues on a Mac and have disabled Work Offline, you'll get to check in to your email account and alter your settings.
4. Check other Outlook folders for messages. If you do not see new emails within the Inbox, those messages could also be getting to the Junk Email folder. If you employ Outlook.com, those messages may be in the Other section.
5. Check your other devices. you'll have downloaded the message to another device like a phone, tablet, or work computer. If the POP email in Outlook isn't set to save a copy on the server, your missing email is also on the device where you initially checked your email.
6. Create a new Outlook profile. Outlook uses something called a profile to store information about the e-mail accounts you set up and the configuration settings you choose to distribute and store your email messages (such as on a mail server or your computer). If your Outlook profile is corrupt, it may prevent you from receiving email.
7. Clear the Outlook cache. Sometimes emails get stuck within the incoming processing in Outlook, which sometimes stores these emails in a hidden ItemProcSearch folder. Clearing the cache should reveal the missing email.
8. Check your email rules. If you created any rules, it's possible that your emails are being routed away from your Inbox, forwarded to a different email account, or being deleted.
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